Privacy Policy

We collect your information for two primary reasons:

• To process and deliver your orders efficiently.
• To offer you the best possible customer service and support.

We respect your privacy and only contact you when necessary or with your explicit consent.

We will not send you marketing emails unless you have agreed to receive them.

You will always have the option to opt out of any promotional communication from V.K. ARTS & CRAFTS or our authorized business partners in the future.

The personal information we may collect includes:

• Your full name.
• Company name.
• Billing and shipping address.
• Contact person.
• Phone number.
• Email address.

We do not collect or store any sensitive personal information without your explicit consent.

All personal information is stored securely in accordance with our internal data protection policy and applicable laws of India.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure.

Your information is used strictly for fulfilling orders, invoicing, shipping, and providing after-sales service.

We may share limited information with trusted logistics partners or payment processors solely for completing your transaction.

We do not sell, rent, or trade customer data to third parties.

As we serve international customers, your data may be processed or transferred outside India when necessary for completing export transactions.

By using our services, you consent to such transfers under applicable Indian data protection laws.

You agree to indemnify and hold V.K. ARTS & CRAFTS, its affiliates, and representatives harmless from any claims, damages, losses, or expenses arising from your misuse of our website, data, or breach of these terms.

To the fullest extent permitted by law, V.K. ARTS & CRAFTS shall not be liable for any indirect, incidental, or consequential loss resulting from the use or inability to use our website or services.

Our total liability for any claim shall not exceed the total value of the order in question.

This Policy and any related disputes shall be governed by and construed in accordance with the laws of India applicable to export transactions.

Any dispute shall be settled through binding arbitration in Agra, Uttar Pradesh, India, under the Arbitration and Conciliation Act, 1996.

The arbitration shall be conducted in English, and the decision shall be final and binding on both parties.

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• +91 9068532300
• info@thecraftleather.com
• V.K. ARTS & CRAFTS, Fatehabad Road, Agra - 282001, Uttar Pradesh, India

We may update this Privacy Policy from time to time to comply with changes in law or improve our practices. Updates will be posted on this page with a revised effective date.